Privacy Policy

Your privacy is important to us. To protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

1. Collection and Use of Personal Information

When you request information, order a product or service, register using one of our forms, donate, or contact us offline, we may need your specific information in order to process your registration/request and reply promptly. We may ask you for contact information (such as your name, email and address) and demographic information (such as your zip code or age). We also collect demographic and profile data at our site and in our databases. We ask for health-related data to help us help you through our information, our programs and our services. We use data you provide to tailor your experience at Community Health Charities and develop and distribute content that we think you might be interested in. In general, we use identifiable information to complete a transaction, as indicated below. Part of our mission is to improve the lives of people affected by a disability or chronic disease, and we do that by providing appropriate health information. We do not provide your name and address or email to outside parties, except as described here. To learn more about our encryption policies, please review the section on “Protecting Personal Information” (below).

2. Links to Other Sites

This site may provide links to other World Wide Web sites or resources. You acknowledge and agree that the Community Health Charities has no control over such sites and resources and is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any materials, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that the Community Health Charities shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such materials or goods available on or through any such site or resource.

3. Monitoring of Information

We monitor customer traffic patterns and site usage to help us develop the design and layout of the Community Health Charities Web site ( We may also use the information we collect to occasionally notify you about important changes to the Web sites, new services or features offered by the Community Health Charities, and special offers and information we think you will find valuable. If you would rather not receive this information, please contact us through one of the channels identified in “How to Correct or Update Information” (below). Google Analytics is used to analyze traffic to this Web site. Google Analytics does not maintain individual profiles for visitors, nor does Google Analytics collect data that might identify the individual visitor. Google Analytics only collects aggregate data.

4. Protecting Personal Information

When you place orders or access your account information, we use a secure server. This secure server software, SSL (Secure Sockets Layer), encrypts all information you input before it is sent to us. Furthermore, all of the customer transactional data we collect is protected against unauthorized access with the use of digital certificates. Digital certificates for the Community Health Charities are issued by LetsEncrypt, one of the most established signers of digital certificates.

5. Collection of Personally Identifiable Information and Cookies

We collect standard information, by way of a cookie, to help us evaluate how our sites are being used. A cookie is a small uniquely identifiable text file that is stored on your machine. A cookie collects information that is used for statistical purposes and does not identify you in any way. Our sites use cookies to keep track of your shopping cart and to make sure you don’t see the same content repeatedly. We use cookies to deliver information specific to your interests and to save your password so you don’t have to re-enter it each time you visit our site. Most Web browsers automatically accept cookies, but you can change your browser settings to prevent that. Even without accepting cookies, you can still use most of the features throughout the Community Health Charities Web sites. Similar to many other non-profit organizations, Community Health Charities occasionally makes available only our contributor names and postal addresses to companies, predominantly other non-profit organizations.You can request that we do not share your information by emailing us at [email protected]. (If you use more than one email address, postal address or telephone number, please identify each one).

6. Email Guidelines

Community Health Charities does not send unsolicited commercial email to individuals with whom they do not have consent/permission or a pre-existing or current business relationship. Community Health Charities provides all email recipients with a clear, easy and effective method to unsubscribe to any and all online communications.

7. How to Correct or Update Information

Here are the options for changing and modifying information previously provided. Email [email protected] or send a letter to: Community Health Charities, 1199 North Fairfax Street, Suite 600, Alexandria, VA 22314 ATTN: Customer Service Center

8. Tell Us What You Think

Community Health Charities welcomes your questions and comments about this privacy statement, about the practices of Community Health Charities, and about your dealings with this Web site. Please send email to [email protected], or write to 1199 North Fairfax Street, Suite 600, Alexandria, VA 22314 ATTN: Customer Service Center